A property management company exists to take on the operational work of running a rental property, so the landlord doesn’t have to. What that covers in practice depends on the type of letting — here’s what it means for short-term/serviced lets specifically.
Day-to-Day Responsibilities
- Marketing the property — creating and optimising listings across booking platforms
- Setting and adjusting pricing — based on demand, seasonality and the local market
- Managing guests — from first enquiry through to check-out and any support needed during the stay
- Cleaning and turnover — between every single stay, not just periodically
- Maintenance — coordinating repairs and general upkeep
- Compliance — keeping the property aligned with current local regulations
- Reporting — giving the landlord visibility into income and performance
What a Landlord Should Expect to Provide
Typically: the property itself, ready to be furnished and let, and clear communication about their goals for it. Everything operational from there is the management company’s responsibility.
What a Landlord Should Ask Before Choosing a Manager
- Are there upfront fees?
- Will I have a dedicated point of contact, or a shared support queue?
- How is pricing decided, and how often is it reviewed?
- How is compliance with local short-let rules handled?
- What reporting will I receive, and how often?
These are exactly the questions we’re happy to answer directly — book a free consultation to talk through your property specifically, or see what we offer landlords.